April 5 class discussion
When I receive health care the thing I consider to be quality care are being seen in a timly manner or at least being informed about the extra long wait. A physician who listens and address all of my concerns even the dumb ones. I consider a physician a good physician when he/she knows when to refere me to someone else more qualified to address a particular problem that he/she may not be as well trained in, know it all's do not usually know it all and make mistakes. I also appreciated when one of my childrens physicians said I do not know let me go look it up and returned to the room with the book and information in hand. I have not been in the hospital for anything but having my children years ago, but the care I would expect there should be the same care I provide to my patients.
As a profesional I believe quality care should include respect, promptness, knowledge, knowledge of limitations, how to find out what is not known, attention to details; even the small ones like trash on the floor, patients, kindness, good listening and assessment skills, and the ability to work as a team memeber.
The two are similar we should not expect more than we are willing to give nor should we give less than we want to receive.
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